intro

Our goal at Spill the T is to help educate and encourage members to be the best they can be. However, we also must keep in mind the safety and integrity of the community. Therefore, we will take action when necessary to enforce the rules.

We are strict in the sense that we do not ignore rule violations. However, we also give more chances than some other communities, especially since we employ several different options for discipline apart from bans.

This page outlines the various routes of disciplinary action staff may take. This page also covers what happens when a member violates the rules and our policy for appealing discipline.

Class A
Warnings / Interrogation

Warnings or interrogation let members know their actions are not tolerated, but they give them a chance to correct their behavior before discipline is considered.

Trivial and first time offenses may result in the staff mentioning / nudging you in the guild, asking you to stop the problematic behavior. Verbal warnings have no impact on reputation, nor are they logged on your account.

Similar to a verbal / mention warning, an antispam warning is an automatic mention by the bot indicating you are posting too quickly or are posting content deemed spam. The bot will ask you to stop sending messages for a few minutes to avoid antispam discipline. Antispam warnings are not logged on your account.

A staff member may elect to interrogate a member who violated the rules before issuing discipline. This allows the member a chance to tell their side of the matter to staff for consideration when staff decide what to do, if anything. Interrogations themselves are not recorded in a member’s discipline logs.

Formal warnings are considered your “last chance”. They are sent by the bot and logged on your account. Further violations may result in discipline from a higher class being issued. Formal warnings might also be issued when the burden of proof for other discipline cannot be met.

For verbal / mention warnings, you will simply receive a mentioned message directly from a staff member asking you to stop your problematic behavior.

For formal warnings, the guild bot will create a private text channel between you and the staff and inform you of your formal warning. You can then discuss the matter with staff in that channel.

For interrogations, a private channel between you and staff will be created explaining what interrogation is. The interrogation will be carried out in that channel.

  • You will be muted from the rest of the guild during interrogation for everyone else’s safety.
  • At any time, you may state you no longer wish to be interrogated. Staff will then immediately move on to deciding any further action to take, if necessary.
  • Anything you say in an interrogation can be used in deciding what actions staff will take, if any.
  • Leaving the guild or being disrespectful towards staff will result in the interrogation ending immediately, and any discipline issued will be final without the privilege to appeal.
Class B
Basic Discipline

To discourage violating the rules, staff will decrease your HP (making you closer to class F bans) and take away earned rewards as a basic discipline.

Yang is the guild’s virtual currency and can be used for several things, such as the fun bot commands and profile customization. Yang may be taken away as a form of discipline.

Everyone’s profile contains Hit Points (HP). Every member starts at 100 and earns 1 HP for every 50 XP. Discipline can result in HP damage being issued. When a member reaches 0 HP, any further rule violations as long as they have 0 HP can result in a ban.

XP is experience points: a measure of how much a member has contributed to the guild in terms of messages and voice channel activity. XP is usually not taken away except in the instance of earning XP unfairly (spamming or exploiting the bot).

The bot will create a private text channel between you and the staff and will inform you of your discipline. The message will explain which rule(s) you violated, what discipline was assessed, and how to appeal if you feel it was issued unfairly.

Class C
Antispam Discipline

Our guild bot monitors for spam and will issue discipline automatically to spammers. This helps stop raids and spam attacks even in the absence of staff. The bot will always warn before issuing discipline.

A mute is usually issued for spamming. When the guild is not under raid mitigation, and the violating member has less than 100 bad reputation, a mute will only last 30 minutes. Otherwise, the mute will stay until staff manually remove it.

Every time a user gets disciplined by the bot for spamming, they will lose 100 Yang and take 10 HP damage. Although this is minor discipline, it can add up if a member repeatedly ignores antispam warnings.

When under a significant (level 2) raid, the bot will issue a 24-hour temp ban for triggering the antispam. When under a severe (level 3) raid, the bot will issue a permanent ban.

The bot will mute you (remove your access from all text and voice channels except for the channel created as mentioned:) and create a private text channel between you and the staff informing you that you have violated the antispam system. You can ask for an appeal only if you did not receive a proper mentioned warning by the bot. Otherwise, antispam discipline cannot be appealed.

Class D
Reflection / Research

Staff may require members to reflect on their mistakes in the form of apologies or research. Members are generally muted in the guild until they complete required tasks.

When users show disrespect towards others, they may be required to write a formal apology to them. Apologies have the following requirements:

  • 250 word minimum
  • must contain what was done, why it was hurtful, what the member learned, what the member plans to do to ensure this doesn’t happen again, and that the member is genuinely sorry.
  • Apologies must also not contain any excuses or attempts to justify the actions.

Members might be required to write a research paper to demonstrate they took the time to educate themselves on matters regarding their violation (such as when they discriminate / oppress other members). Research papers have the following requirements:

  • no less than 500 words
  • contain no less than 2 credible cited (MLA or APA style) sources of relevant information
  • demonstrate a gain of understanding of the relevant issue(s)

When members spread false information, they may be required to write a retraction statement. They have the following requirements:

  • no less than 250 words
  • corrects their false / inaccurate statement, providing the true / accurate statement or information
  • includes at least 2 credible sources to show their corrected statement is the truth

Members may be required to complete and pass a quiz on the Spill the T website. For example, a new member who immediately begins violating the rules may be required to pass a rules quiz. A member who discriminates may be required to pass a quiz regarding the LGBT Inclusivity page.

The bot will mute you (remove your access from all text and voice channels except for the channel created as mentioned:) and then create a private text channel between you and the staff and will explain what rule(s) you violated, what discipline was assessed, and what you are required to do in order to have your mute lifted. It will also explain what to do if you want to appeal in the event you think the discipline was issued unfairly.

Class E
Access Restrictions

When a member repeatedly violates the rules in specific areas of the guild, or they abuse the bot, staff may take permissions or access away to help prevent them from causing further issues.

Members might be muted (completely isolated from the Discord guild with the exception of the staff) either for a set number of hours or until staff manually remove the mute. The goal is to isolate problematic users to prevent further harm in the community until the member stabilizes their behavior.

Members may indefinitely lose access to specific text channels or to the voice channels if they seem to cause multiple problems but in specific channels. The goal is to prevent the member from causing further harm, but to serve as a compromise so we do not have to ban the member.

Members may indefinitely lose access to some of the bot’s functionality if they abuse it repeatedly, such as the ability to use the self-moderation !report command, the ability to use commands that create channels such as !staff or !support, or the ability to give good reputation to other members.

The bot will create a private text channel between you and the staff and will inform you of your discipline. If a mute was issued, you will also lose access to the guild’s text and voice channels except for the one created. The bot will post a message explaining which rule(s) you violated, what discipline was assessed including channels you can no longer access or roles applied to you, and how to appeal if you feel it was issued unfairly.

Class F
Bans

Bans are issued when staff feel it is in the best interest of the community as a whole for the member to be removed from it, either temporarily or permanently. At least 1 qualification must hold true under “Ban Qualifications” for a member to be banned.

Staff will usually never ban a user, temporary or permanently, unless they either violated a “zero tolerance policy” as explained in the rules, violated Discord’s Terms of Service or Privacy Policy, or earned discipline when they have 0 HP left.

  • “HP” is defined as “hit points”.
    • Every member starts with 100 HP.
    • Members earn 1 HP for every 50 XP (which is earned through sending messages and participating in voice channels with others).
    • Members lose HP / take HP damage as a form of discipline. The amount of HP damage taken depends on the severity of the violation. Members can lose up to 100 HP in a violation.
  • Staff still hold the right to ban anyone at their discretion for any reason despite this policy. In most cases (but not all) however, this would constitute staff abuse, unless the owner feels otherwise.

If the staff feel the member needs an extended period of time away from the guild and has the possibility of improving their behavior on return, they may issue a temporary ban. Temporary bans usually last between 3 and 14 days. The member must manually re-join the guild after the ban expires.

When a member is deemed to be a serious liability risk to the community, and the staff feel the member has no intention to improve their behavior, a permanent ban may be issued. The member is no longer welcome in the Spill the T community and will no longer be allowed to participate.

The bot will mute you (remove your access from all text and voice channels except for the channel created as mentioned:) and then create a private text channel between you and the staff and will explain what rule(s) you violated what discipline was assessed, and how to appeal if you feel the discipline was issued unfairly. The mute issued will remain until you leave the guild. For temporary bans, the ban will be applied and the time will start once you leave the guild or get kicked. For permanent bans, the ban will be applied once you leave the guild or get kicked. If you stay in the guild muted but do not appeal, staff will kick you once the appeal time has run out.

Class G
Reports / Investigations

When a member violates laws / rules that apply to the community, but were not set by the community staff, staff will report the member to appropriate authorities.

When a member violates Discord’s Terms of Service, they will be muted in the guild and reported to Discord. They will remain muted until Discord makes a decision on what to do. If Discord takes action, or if Discord advises us to ban the member, a permanent ban will be issued. If Discord decides on no action, the staff may issue other discipline instead.

Criminal violations, such as getting sexually involved with members under the age of 18 or plotting to harm / kill a member, will result in a permanent ban and a police report being filed.

The bot will mute you (remove your access from all text and voice channels except for the channel created as mentioned:) and then create a private text channel between you and the staff and will explain what rule(s) you violated and that you are being reported. You will remain muted until Discord or authorities make a decision on what to do, if anything. Once a decision has been returned, you will either be temporarily banned if no action was taken, or you will be permanently banned if Discord or authorities asked us to do so or they took action. Reports cannot be appealed by the member. However, if Discord / the authorities decide on taking no action, and staff decide there was not enough evidence to discipline, the class G discipline will be appealed by staff.

Appeals

  • Reasons for Appealing

    With the exception of class C and class G discipline, you can appeal on one or more of the following grounds: you did not violate the rule(s) accused and can provide evidence of such or refute staff's evidence, you can convince staff the discipline does more harm than good in the eyes of the community, you can convince staff the rule(s) serve no benefit to Spill the T, or you have evidence the staff made decisions out of bias or abuse of power. Class C discipline can be appealed if the bot did not mention-warn you before issuing antispam discipline. Class G discipline cannot be appealed except by Discord or law enforcement.

  • Time Limit: 48 Hours

    You will have 48 hours to appeal any disciplinary action issued against you. Appeals must be discussed within the private text channel created by the bot between you and the staff. Discussing it elsewhere, such as staff DMs, will be ignored. If a ban was issued, you will be kicked from the guild to apply the ban once the appeal time has passed.

  • Automatic Loss of Appeal

    You can immediately lose the privilege to appeal discipline if you leave the guild (even if you return), spam the private text channel with staff, show disrespect towards staff, or state in any way you do not intend to improve your behavior. If a ban was issued, you will be kicked from the guild immediately if you lose the chance to appeal, which will cause the ban to apply.